Rob Dugas
Vice-President, Chief Procurement Officer

Rob Dugas is responsible for “providing trusted supply” to over two thousand Chick-fil-A restaurants. The supply chain team ensures a food safety culture, product quality, competitive cost and dependable distribution of over 60 million cases of product each year for the nation’s busiest quick service restaurant chain.

Prior to joining Chick-fil-A in 2004, Rob spent much of his 30-year career leading operations teams at the unit, market and regional level through his roles at McDonald’s, Wendy’s, and Ruby Tuesday. Prior to working in the supply chain area, he worked in several other support roles including strategic planning, loss prevention and financial analysis.

A consistent theme throughout Rob’s career has been his passion for developing the next generation of leaders in the foodservice industry. He is energized by creating opportunities for others to achieve whatever their aspirations may be.

In 1986, Rob earned a Communications Degree from Southeastern Louisiana University and in 2011 he completed the Advanced Management Program at Harvard University. He currently serves on the advisory board for the National Restaurant Association Supply Chain Executive Study Group, and is an active member of the Council for Supply Chain Management Professionals. In 2017 he joined the Board of Directors for The Women’s Foodservice Forum.

Rob and his wife Lesa are “empty nesters”, living in Peachtree City GA. They have been married 30 years, with two children, and one grandson.

Rob is an active member of Southside Church in Peachtree City. He also serves and supports several ministries including Souly Business, a retreat based ministry which is dedicated to helping men incorporate their faith into the workplace.


Les G. Karel
Senior Vice President
Indirect Sourcing & Canada Supply Chain

Les Karel is the Senior Vice President of Indirect Sourcing, Communications, and Canada Supply Chain for ARCOP, Inc. which is an independent supply chain cooperative serving the Arby’s brand and over 3,400 corporate and franchise locations.

Under the leadership of Mr. Karel, ARCOP’s Indirect Sourcing team works to secure highly competitive agreements for indirect products and services. This includes building communication platforms to drive awareness and adoption. Les and his team have accountability for optimizing supplier and risk management, program development, cost management, and support service functions. Additionally, Les oversees Canada’s supply chain unit which includes Direct Procurement, Indirect Sourcing, Distribution/Logistics, and Promotion/Supply Management.

Prior to ARCOP, Les was President of an independent supply chain cooperative named Strategic Sourcing Group Co-op, LLC (SSG) focused on Indirect Sourcing. SSG was governed by a Board of Directors and served both the Wendy’s and Arby’s brands, which included over 10,000 corporate and franchise restaurant locations within the U.S and Canada. He has also held positions with Darden Restaurants, Edward Don, and Boston Market.

Les is a Steering Committee member for the National Restaurant Association’s Supply Chain Management Executive Study Group and also serves on its Best Practices Subcommittee. He is married with 4 children.


Steve Pattison
Chief Financial Officer and Vice-President, Business Analysis and Risk Management
Restaurant Services, Inc., (RSI) located in Miami, Florida.

RSI is the exclusive purchasing agent and supply chain manager for the Burger King system restaurants in North America. Steve also serves as General Manager of RSI’s wholly owned for profit subsidiary, Supply Chain Services LLC, which provides supply chain services to restaurant and retail chains outside the Burger King system.

Prior to joining RSI, Steve held a number of progressive corporate finance roles at Burger King Corporation (“BKC”) for ten years.

Prior to Burger King, practiced as a CPA for 12 years with KPMG Peat Marwick LLC providing auditing, accounting and business advisory services to clients in a variety of industries.

Steve also serves as Chair of the national board of directors of the Florida State University (FSU) Alumni Association and a member of the board of the FSU Foundation Real Estate Board. He also represents RSI on the board of directors of the Burger King McLamore Foundation, which serves as the philanthropic vehicle for the Burger King system, and on the investment committee of the Broward Community Foundation, which oversees an investment portfolio of $140 billion. Steve is also a member of board of the Lambda Chi Alpha Educational Foundation.

Steve also serves as chairman of the board of the National Restaurant Association (NRA) Supply Chain Executive Study Group, and is a Trustee of the NRA Educational Foundation board. Steve is also a member of a number of industry advisory boards, including Texas Christian University Supply Chain department, the IFMA sponsored Supply Chain Optimization advisory board and South Florida Institute of CFO’s advisory board.


Mark C. Smith
Chief Procurement Officer
Centralized Supply Chain Services.

Located in Kansas City, MO, CSCS is a supply chain cooperative responsible for sourcing and delivery of $2 billion per year in food, supply and services to over 3400 Applebee’s and IHOP restaurants nationally. Mark has 34 years’ experience in various supply chain roles in the foodservice industry, including Taco Bell/Bell Foods, Carl’s Jr, and Advantica Restaurant Group – parent to brands including Denny’s, El Pollo Loco, and Coco’s & Carrow’s Restaurants. Mark has a Business degree in Material Logistics Management from Michigan State University, a lifetime CPM certification, and is a Steering Committee Member on the National Restaurants Association’s Supply Chain Executive Study Group.


Morgan Swink
West Chair and Professor of Supply Chain Management
Executive Director of the Center for Supply Chain Innovation
Neeley Business School of Management, Texas Christian University

He teaches in areas of supply chain management, project management, innovation management, and operations strategy. Dr. Swink’s research interests include supply chain management competencies, innovation management projects and programs, manufacturing strategies for integration, and design-manufacturing integration in product development projects. Dr. Swink is the former Co-Editor in Chief for the Journal of Operations Management. He has co-authored three books and published over 50 articles in a variety of academic and managerial journals.

Before becoming a professor, Dr. Swink worked for 10 years in a variety of manufacturing and product development positions at Texas Instruments Incorporated. He holds a BS in Mechanical Engineering from Southern Methodist University (83), an MBA from the University of Dallas (86), and a Ph.D. in Operations Management from Indiana University (92). He has won several awards for excellence in both undergraduate and MBA teaching. He consults and leads executive education workshops and seminars in supply chain integration, world-class manufacturing, project management, manufacturing flexibility, and breakthrough thinking for innovation and productivity.


Dave Malenfant
Director for the Center for Supply Chain Innovation (CSCI)
Texas Christian University’s Neeley School of Business.

He has a B.A. in Economics and a B.Comm. (Honors) in Finance from the University of Windsor in Ontario, Canada. Dave is recognized for the creative development of standardized systems and business processes, and for developing enabling technology throughout the entire supply chain.

As an entrepreneur, Dave was Co-founder and President of Signature Consultants, Inc., (1973) a business, finance, and economic consulting firm that he ultimately sold in 1993. He created and operated a variety of other businesses that are still profitable in Canada today.

During his career, Dave has implemented over 30 different computer systems – WMS, ERP, Finite Scheduling, Product Launch, and Order Entry, among others. Dave is past Chairman of the Supply Chain Council and past member of the Executive Committee of NASSTRAC. Dave is currently Executive Vice President of Industry Liaison and Talent Development for the BSMA (Biotech Supply Management Alliance).

In 1993, Dave joined Alcon Laboratories where he steadily advanced through leadership roles such as Purchasing Manager, Materials Operation Manager, and Global Supply Chain Director before becoming the Vice President of Global Supply Chain in 2005. In this role, Dave provided strategic direction for the company’s Global Supply Chain initiatives and created global centers of excellence for Purchasing, Distribution, Transportation, Customer Service, Sales and Operations Management, Data Management, Graphic Design and Artwork Development, and Product Launches. Dave retired from Alcon in 2014.

Now as Director of the CSCI, Dave is responsible for managing outreach, development and growth of Center programs and events by acting as the key interface with the business community, building and sustaining partnerships, and developing events and programs to promote growth of the Center. He develops programs for executive development, certification, faculty consulting, student projects, and other identified needs, and creates new ways for the SVCC to serve the business community, students, and faculty.