Faculty & Staff Directory

Sriram Thirumalai

Associate Professor
Information Systems and Supply Chain Management Department


  • PhD, University of Minnesota
  • MS, University of Minnesota
  • BTech, Indian Institute of Technology

Areas of Expertise/Research

  • Healthcare Operations
  • Retail Supply Chain Operations
  • Service Operations
  • Management of Technology

Selected Publications

  • Mishra A., & Sinha, K. K., Thirumalai, S., Van de Ven A. Sourcing structures and the execution efficiency of information technology projects: A comparative evaluation using stochastic frontier analysis. Journal of Operations Management, 2019.
  • Mishra A., & Sinha, K. 2016. "Project Quality: The Achilles Heel of Offshore Technology Projects? An Empirical Investigation of Project Execution Capabilities," IEEE Transactions on Engineering Management. forthcoming
  • Dey, A., Sinha, K. K., and Thirumalai, S. 2013. "Technology Capability for Health Care Delivery: Is More Better?'' Journal of Service Research.
  • Thirumalai, S., and Sinha, K. K. 2012. "To Personalize or Not to Personalize the Online Purchase Interactions: Implications of Self-Selection by Retailers" Information Systems Research.
  • Thirumalai, S., and Sinha, K. K. 2011. "Customization of the Online Purchase Interactions and Customer Satisfaction: An Online Field Study." Journal of Operations Management, Vol. 29(5), 477-487. [Special Issue on Field Research in Operations and Supply Chain Management]

Honors and Awards

  • Nominated for Excellence in Teaching Award by the University of Utah's chapter of the National Society of Leadership and Success, 2011.
  • IBM Best Paper Award - for the paper "Customization Strategies in Electronic Retailing: Self-Selection and Performance Implications," at the POMS Conference, 2006.
  • Carlson School Dissertation Fellowship 2004 - 2005. Also nominated for a University-wide dissertation proposal competition by the Carlson School.
  • Juran Center Scholarship Finalist Award, 2004.